Frequently asked questions.

Rinse it under the tap, then let it dry before using it again. For best results, add a drop of dish soap and rub gently with your fingers (we recommend Dawn or any quality degreasing soap), then air-dry.

Rinse the head under warm water with a drop of dish soap. Rub the bristles gently and the debris lifts off. Air-dry or towel-dry — it's ready for immediate use.

Choose the tool for the job. Use the sticky rollers on dry clothing, upholstery, car seats and suitable dry hard surfaces; let both the roller and the surface dry before use. Use the Pet Mitt dry for grooming or wet for washing your pet. The Forever Broom has rubber bristles for sweeping and a squeegee edge for water and spills. Follow the care instructions for the surface you are cleaning and test a small, hidden area first.

Yes. The Forever Broom has a threaded mount. Check that the replacement handle has a matching thread before buying it.

Every roller, mitt, brush head and broom head, for any reason, for as long as you own it. No receipt and no time limit: your order number, or roughly when you bought it, is all we need. Even if your dog chews it. We cover the replacement; you cover shipping — $7.95 in the US, $24.95 to Canada, calculated at checkout elsewhere. The broom handle is the one part not covered — it is a standard threaded fitting, so check the thread fit when choosing a replacement.

US orders ship free at $99 and up — it applies automatically at checkout, no code needed. Below that, shipping is calculated at checkout, and we occasionally hand out free-shipping codes or run limited promos. See shipping page for details.

Free shipping unlocks first, at $99. Spend $149 and a free mystery gift lands in your cart; at $199 you unlock a second one. The gifts are revealed in the cart as you unlock them and packed with your order.

Yes we do. See shipping page for details.